FAQs

What should I do in case of a medical emergency?

We can say “Our clinic offers urgent care via same day appointment when available or via After Hours, but not equipped for life threatening situations

Do you offer telemedicine appointments?

Yes, we offer telemedicine services for select types of consultations, allowing you to speak with your healthcare provider remotely. Please contact our office for more details and to determine if your condition is suitable for a virtual visit.

How do I know which doctor is right for me?

Our clinic has a team of doctors with expertise in various specialties. We can help match you with the right doctor based on your needs. You can always ask for recommendations or browse doctor profiles on our website.

How can I provide feedback on my experience at the clinic?

We value your feedback and encourage you to complete our satisfaction survey or share your thoughts with our staff or via our website. Your feedback helps us improve our services.

What do I need to bring to my appointment?

valid ID and insurance card (if applicable)
A list of any current medications
Any relevant medical records or reports
If it’s a first visit, please complete any necessary registration forms online or at the clinic

How do I request medical records

To request your medical records, you can:

Fill out a medical record request form at our clinic
Submit your request via our online portal (if available)
Contact our office and request to speak to the records department